Are you new to working with Ashcroft or considering working with us? If so, you may have some questions or concerns. Here are the most frequently asked questions so you can learn how Ashcroft can help you.
Why should I choose Ashcroft over a lower-priced option?
Sometimes, you may find a lower-cost solution than an Ashcroft instrument. But is the lower-cost solution really better? We believe the answer is no. Our competitive pricing, product performance and industry knowledge will keep us in strong consideration as a worthwhile choice for your application. Instead of just selling a widget to fit into your application, we aim to provide a solution. Where the initial price you pay for this solution will be heavily outweighed by the performance, long-term cost savings, and positive impact it will have on the efficiency of your system.
Is the upfront cost of the instrument important to you? While the answer to this is most certainly, yes; there are a few things that you may want to think about before jumping to the least expensive option.
Is this instrument going to play a critical role in your system or application?
Is accuracy and industry leading product performance and features something that would be a benefit to you?
Is safety and product reliability important?
Would there be substantial downtime or replacement costs if the instrument you chose failed?
Ashcroft offers dependable, high-quality instruments with the right capabilities designed to meet and exceed industry requirements and the unique needs of each customer. Our team designs and engineers the appropriate solutions to help customers overcome specific challenges for critical Process and Industrial/OEM (original equipment manufacturer) applications, reduce operating costs, and address safety issues, all in a cost-competitive manner. Our extensive multi-industry experience allows us to identify optimization opportunities and present solutions, resulting in higher efficiency and lower operating costs for our customers.
I’m overwhelmed by the options; how do I find the right product for my application?
We understand that we offer a wide variety of products and that the depth and breadth of our product line can create confusion. For example, Ashcroft pressure gauges are supplied in a wide variety of sizes, accuracies, and ranges from 0 – 5 in. H2O through 0-100,000 psi. Choices include differential pressure gauges, test gauges, sanitary gauges, high-purity gauges, subsea gauges, digital pressure gauges, gauges used for OEM applications and more.
For all the instruments we offer, we have assembled teams to help our customers choose the right instrumentation to meet their application requirements. We also have a variety of downloadable resources to assist you:
Quick Guide: Download a copy of our quick guide for key technical specs about all our instrument offerings
Ordering handbook: Request a copy of our product catalog for detailed information about all our instrument offerings.
Will I receive application assistance regardless of my project’s size?
All of our customers can receive application assistance from our technical support team; there is no project too small or too large to qualify. We have dedicated teams that assist customers of any size, type, scale or scope according to their specific project needs. These needs are based on a wide array of factors, including customer type, project type, capabilities needed, geography, industry, environment and so on.
Our Critical Application Solution Experts® (CASE®) help existing and prospective customers identify process challenges and recommend appropriate products and product configurations to resolve or prevent them. In addition to reviewing your application, identifying your instrument requirements and restrictions, and recommending products tailored to your needs, our Critical Application Solutions Experts provide:
Customer education programs
In addition to our teams, Ashcroft maintains partnerships with domestic and international distributors to ensure all our customers receive the sales and product support they need to guarantee the safety of their people, processes, and profits, regardless of the size of their project.
Does Ashcroft provide custom solutions if a standard product doesn’t fit my requirements?
At Ashcroft, we are committed to providing a product specification review for when the standard product doesn’t meet the customer’s requirements. Our dedicated application review team compares the product fit to the requirements and determines whether a standard product will meet the need. If a customized solution is needed, the Custom Engineered Solutions (CES) process will perform the product modifications or testing required to fit the product to the application. We have designed and manufactured customized solutions for some of the toughest industry challenges – whether they are for an SMB, enterprise or start-up company – worldwide.
Ashcroft is well known for pressure gauges, but are the other products of the same quality?
Although we started out with pressure gauges almost 170 years ago, we’ve steadily increased our instrument offerings in that time. Today, Ashcroft designs and manufactures gauges, thermometers, switches, transducers, transmitters, diaphragm seals, isolation rings, control and calibration equipment and instrument assemblies—all with the same level of painstaking attention to detail and quality that we are known for in the pressure gauge market. And all our products are designed to meet and exceed application requirements and safety certifications internationally, across a vast array of industries. Explore our extensive line of products or learn more about how we provide solutions for critical Process and Industrial/OEM (original equipment manufacturer) applications.
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