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Working with Ashcroft

Will I receive application assistance regardless of my project’s size?

All of our customers can receive application assistance from our technical support team; there is no project too small or too large to qualify. We have dedicated teams that assist customers of any size, type, scale or scope according to their specific project needs. These needs are based on a wide array of factors, including customer type, project type, capabilities needed, geography, industry, environment and so on.

Our Critical Application Solution Experts® (CASE®) help existing and prospective customers identify process challenges and recommend appropriate products and product configurations to resolve or prevent them. In addition to reviewing your application, identifying your instrument requirements and restrictions, and recommending products tailored to your needs, our Critical Application Solutions Experts provide:

  • Customized testing
  • Failure analysis
  • Storeroom standardization
  • Customer education programs

In addition to our teams, Ashcroft maintains partnerships with domestic and international distributors to ensure all our customers receive the sales and product support they need to guarantee the safety of their people, processes, and profits, regardless of the size of their project.